XL950 ComfortLinkII Thermostat  
User’s Guide  
Amazingly versatile,  
incredibly advanced  
The ComfortLinkII  
thermostat integrates home  
comfort into your personal  
lifestyle like nothing you’ve  
ever seen before.  
Features Include...  
Large Color Display  
Simple Programming  
Weather Forecast (via wireless home network)  
Allergy Clean/Quick Clean Cycles  
Interactive Touchscreen  
1-Touch Presets  
Built-in Help Screens  
Operating Runtime Analysis  
System Alerts  
Lock Screen Security  
Custom Screen Options  
Screen Savers  
Five Year Limited Warranty  
Easy to use  
The simple design and easy to  
Customize the screen to suit  
Table of Contents  
follow functions of this thermostat your unique needs.You can  
Buttons and Navigations............................. 5  
System, Fan, & Air Cleaner Modes .........6-7  
Scheduling/Programming ........................8-9  
Loading and Viewing Photos ...............10-11  
Screen Saver Settings.............................. 12  
Commonly Used Features........................ 13  
Naming your System ................................ 13  
Dealer Information Screen........................ 13  
Setting Time and Date.............................. 14  
Security Options....................................... 14  
Runtime History........................................ 14  
1-Touch Presets........................................ 14  
Customize Your Home Screen.................. 15  
Humidity.................................................... 15  
Wireless Network Setup ......................16-19  
Advanced Networking Information.......20-23  
Multi-System Control ...........................24-25  
Wireless Registration...........................26-27  
Software Upgrades................................... 28  
Troubleshooting ...................................29-30  
Index......................................................... 30  
Warranty................................................... 31  
make it the most intuitive and  
easy to use thermostat available.  
Just touch the screen to try out  
the functionality and make opera- the colors, and enjoy a photo  
tional changes to the system in  
your home.  
setup shortcuts and an easy  
access dashboard on the  
Home screen. You can change  
Help System  
Use only your fingertips to touch  
the touchscreen. Using any other  
implement can damage the screen.  
On-screen notes provide addition-  
al details. When more information  
is needed, context sensitive help  
is only a button touch away.  
Use only a soft damp  
cloth to clean the screen.  
Scheduling setup is made easy  
with the use of an on-screen  
wizard that walks you through the  
1-Touch Presets  
Cooling and Heating presets al-  
low you to change your in-home  
temperatures with the touch of a  
Easy to use... Everything is just a touch away  
See and adjust multiple  
Choose the shortcut items that  
show in this menu bar  
ee current  
stem status  
View big, b
system sta
Choose the  
items that  
show in this  
Use context  
etpoints or use  
convenient Home, Away and Sleep presets  
Chawith just a  
few button touches  
Buttons and Navigation  
Pressing a button will display additional information or  
a new menu screen.  
EXAMPLE: You may access the Menu screen by  
pressing the “Menu” button on the home screen.  
You may access the Settings Menu by pressing the  
“Settings” button from the Menu screen.  
EXAMPLE: In the following sections, button sequenc-  
es will be shown with icons. For example, the se-  
quence on this page would be represented this way:  
System ON/OFF, Mode Selection  
1) System Mode  
To the right of the Menu button are 3  
Mode buttons:  
The “Auto” System Mode will  
switch between heating and  
cooling automatically.  
1) The first sets System Mode  
(including OFF).  
“Heating” and “Cooling”  
modes are dedicated  
2) The second controls Fan Mode.  
3) The third controls Air Cleaner Mode.  
modes. For example, you  
may wish to set your sys-  
tem to “Heating” in winter  
months so your cooling unit  
does not run. Likewise, you may wish to set your system to “Cooling” in sum-  
mer months so that your furnace does not run.  
Each button has mode options to choose  
from. The chosen mode is conveniently  
displayed on its home screen button so  
you can see the functions your system is  
To completely turn off your system, select “Off”.  
2) Fan Mode  
In “Auto” Fan Mode the sys-  
tem’s fan will run only when  
the system runs.  
The fan will run continuously  
when the Fan Mode is set to  
The “Circulate” Fan Mode  
will run the fan at least 10-  
55 minutes out of every hour, decreasing hot/cool spots throughout your house.  
Mode Selection  
3) Air Cleaner Mode  
Automatic means the air cleaner will run when the fan runs.  
Quick Clean is a full power air cleaning cycle that increases the system fan speed setting (when not  
actively heating or cooling) to 100% for three hours to achieve maximum clean air delivery rate.  
Allergy Clean is a full power air cleaning cycle that increases the system fan speed setting (when not  
actively heating or cooling) to 100% for 24 hours to achieve maximum clean air delivery rate.  
Set Point Panel  
A Setpoint is the desired temperature you would like your home heated or cooled to when in one of the three System Modes.  
Heating Setpoint Panel  
Cooling Setpoint Panel  
To adjust the  
To adjust the  
Heating Setpoint,  
select “Heating”  
and raise or lower  
the temperature to  
reach your desired  
Cooling Setpoint,  
select “Cooling”  
and raise or lower  
the temperature to  
reach your desired  
Manually Set up a Schedule  
The procedure below describes setting up a manual schedule. Scheduling can also be set up via Guided Scheduling which creates a schedule by  
asking you a series of questions. Guided Scheduling can also be selected in the screen below.  
1) Turn Scheduling On (and select Manual Scheduling)  
2) Enter the Schedule Menu  
3) Select a day or time period  
By default the schedule shows the periods Wake, Away, Home and Sleep. Each  
day can have its own schedule and each schedule will be a unique color.  
Finished Examples:  
4) Select the days you would like  
to schedule  
Example A:  
By selecting more than one day, you can  
set the schedule to be the same for those  
days. For example, you may keep the  
Example A is for someone who works and is  
out of the house during weekdays.  
same hours each weekday  
5) Adjust the Time for each period  
Select a period one at a time and set its  
beginning time by pressing the “Time” button.  
Press the “Temperature” button to adjust the  
setpoints for each period.  
Example B:  
NOTE: Notice that you can delete or add  
periods (maximum 6 per day).  
Example B is for someone who is out of town  
6) Adjust the Temperature for each  
Press the “Temperature” button to adjust  
setpoints for each period.  
7) Press “Apply” when complete  
Using Photos  
You can set up a photo album and a screen saver using  
your own photos.  
Using an SD Card  
Insert the SD Card at the bottom right hand side of the thermostat, taking  
care to keep the card’s “notch” in the orientation shown.  
NOTE: The card must remain inserted to view the photos  
and the SD card must remain “unlocked.”  
Recommended SD Cards:  
Required Photo Formats:  
Photos on your SD card must be in .jpg, .jpeg, .bmp, .png, or  
.gif formats and each photo must be less than 3MB in file size.  
SD Adapter – microSD, miniSD, microSDHC, mini SDHC  
Photo Album  
View and set up your photo album.  
Load and Select Photos  
1) If you do not yet have  
your SD card inserted  
or it is not inserted all  
the way, you will see  
this message.  
3) Browse the album us-  
ing the arrows on the  
right and left edges of  
the screen. Touch the  
image to see full size  
Check the “Add to Slide-  
show” box to include the  
a photo in a slideshow.  
2) Images will be loaded  
from your SD card into  
the viewer and sized  
to fit the screen.  
4) In thumbnail view,  
you can view up to 15  
photos at time. You  
can also see or select  
which photos will be in-  
cluded in a slideshow.  
5) After you have selected which photos to include in your slideshow, press “Settings” to configure the Screen Saver.  
(Or navigate to the Screen Saver menu using the path on the next page.)  
Screen Saver  
A standard or a custom photo screen saver can be selected.  
1) If you desire, turn “On” the screen saver.  
Set the wait time until the screen saver  
2) The “Default Screen Saver” shows the cur-  
3) Set the number of seconds before the next  
photo will display.  
rent temperature as a floating icon over a  
darkened black screen.  
Select “Image Screen Saver” if you have  
inserted an SD card and added photos to a  
Other Commonly Used Features  
The following pages highlight some of the more common processes you will use.  
NameYour System  
Give your system a name. This is very important if you have more than one system in your home.  
Events and Vacations  
Set up how your system will operate for special events or when you are away from home for extended periods.  
Dealer Information  
Contact your dealer by using contact information in the Service menu.  
Time & Date  
Set time, date and time zone. If a wireless network is set up, the time can be automatically synced via the internet.  
Protect your system from accidental or unwanted changes to your system by using a PIN lock.  
1-Touch Presets  
Set up these presets to make quick temperature setpoint changes from the Home Screen.  
System Runtime History  
System Runtime History monitors how much your system runs for both  
heating and cooling and also displays the average indoor temperature and  
outdoor high and low temperatures. This data allows you to better manage  
your utility costs by seeing when and how much your system is operating.  
Customize your Home Screen  
Add shortcuts and customize the dashboard.  
Wireless Network Setup  
Set up a connection to your wireless network to enable weather and software update features. See the following section  
for setup details (802.11 B/G wireless router and internet required).  
You may see and adjust the humidity level in your home and adjust the humidity setpoints for both Heating and Cooling  
modes (for systems equipped with humidity control).  
Optional Wireless Networking  
1. Your thermostat can access  
real-time weather conditions,  
forecasts and alerts.  
Enabling wireless networking brings addi-  
tional functionality to your thermostat.  
2. When you have multiple systems  
in your home, each thermostat  
can see and control the others.  
NOTE: In a Multi-System envi-  
ronment, it is recommended to  
name each thermostat before  
enabling wireless networking.  
3. You can download software up-  
dates for efficient operation and  
the ability to use new features as  
soon as they are released.  
7.1 Enabling Wireless Networking  
1) Enter the Wireless Network Setup Menu.  
2) Enable the wire-  
less radio by  
3) After the wire-  
less radio is  
pressing “Wire-  
less ON/OFF”.  
enabled, press  
the “Connect to a  
Network” button  
to choose from  
a list of available  
wireless net-  
NOTE: If the router is configured to not broadcast its SSID, refer to Advanced Network Settings.  
7.2 Selecting a Network  
Available broadcasting networks with an adequate signal strength will  
display their SSIDs (Service Set IDentifiers) in this screen.  
A closed lock icon next to the SSID indicates a secure network. An  
open lock indicates a non-secure, “open” network.  
Select your network and press “Connect”.  
The signal strength is indicated in bars. The more bars, the better the signal strength.  
Signal Strength Indicators  
Bars (Color)  
A minimum of three bars is required for stable network operation. The network will op-  
erate with one or two bars, but may result in intermittent or lost connections.  
Very Weak  
One (Red)  
Two (Yellow)  
Three (Green)  
Four (Green)  
NOTE: Signal strength may be affected by router model, interference, obstructions and  
distance from the router. Consult router documentation for additional information.  
Very Strong  
If a “Network Not Found” message is displayed, verify the wireless network is function-  
ing and within range. Consult router documentation for additional information.  
7.3 Enter Network Key/Password  
1A)If the network is  
unsecured (with an  
“open” padlock),  
the following mes-  
sage will be dis-  
3) The thermostat  
will connect to the  
wireless network.  
1B)If the network is  
secured (with a  
“closed” padlock),  
the following mes-  
sage will be dis-  
4) When the thermo-  
stat has success-  
fully joined the  
wireless network,  
the name of the  
network will be  
displayed with a  
green dot to the  
left and a signal  
strength indicator  
to the right.  
2) Enter the network  
key (case-sensitive  
password). You  
or your network  
administrator will  
need to provide the  
required informa-  
7.4 Advanced Networking Information  
Enter the Advanced Network Setup Menu.  
Advanced networking will be required in the following two instances:  
1. When connecting to a non-broadcast network  
2. When configuring a static IP address  
7.5 Network Security  
When the network’s SSID is not broadcast (hidden), manual configuration in this screen is required.  
1) The “Network Security” button in this Ad-  
vanced Network Settings menu will be  
highlighted by default.  
2) Press the “Enter SSID Name” button.  
3) Enter the SSID Name using the on-screen  
4) Select a network security type.  
5) Press “Enter Network Key” button.  
6) Enter the Network Key using the on-screen  
7.6 Host Settings  
This screen is used to control how the thermostat obtains network addresses and is needed when DHCP (Dynamic Host Configuration Protocol) has  
been turned off or is not available on the router. Otherwise, you may use DHCP to automatically obtain this information. This manual configuration is  
required if a static IP address is desired.  
NOTE: No additional configuration may be required in a non-broadcast network where IP addresses are assigned by DHCP. You may Connect to the  
network without modifying the Host Settings.  
1) Select the “Host Settings” button to access  
the second screen of settings in this Ad-  
vanced Network Settings menu.  
2) Select IP Address, Gateway and Subnet  
Mask buttons as required.  
3) Enter the IP address as required for each.  
4) To manually select a DNS server, enter IP  
5) After all the addresses are assigned, Con-  
nect to the network.  
6) To change a Static IP Address to a DHCP Ad-  
dress, press “Release and Renew IP Address”.  
7.7 Network Properties  
The Network Properties screen displays the thermostat’s current network in-  
7.8 Disconnecting from a Network  
Once a network has been joined, the thermostat will reconnect to it after signal  
or power interruptions. When connected, a green dot will be shown.  
To disconnect from this network, enter the “Connect to a Network” menu and  
select “Disconnect”.  
NOTE: When joining a different network, the current router must be discon-  
nected in this menu before a new one may be selected. In addition if settings  
are changed on the owner’s router, the network may need to be disconnected  
and reconnected in this menu.  
Repeat previous steps to connect to a different network.  
7.9 Multi-System Environments  
1) In a multi-system environment each thermostat can see and control the  
NOTE: The thermostats must have wireless enabled and be connected to  
the same personal wireless network.  
2) Each thermostat belongs to an Access Control Group—set to “Group A” by  
default. Therefore, if two thermostats are connected to the same wireless  
network and have matching Group IDs (shown as Group A to the right),  
they will be able to communicate with each other.  
Set the thermostats to the desired Group.  
Multi-System Environments (Continued)  
6) System and Zone  
Names may be set  
in the Zone Names  
screen. The “Rename  
System” and “Rename  
Zone” buttons al-  
3) In a multi-system  
environment where  
the systems are in  
the same Group, the  
“Zones” button will  
appear in place of the  
“System” button (see  
picture at right).  
low entering custom  
names from a keypad.  
The “Select Zone  
Name” and “Select  
System Name” buttons  
allow selecting pre-  
configured names from  
a list.  
Pressing the “Zones”  
button opens the  
Zone Menu.  
4) The Zone Menu is  
shown at right.  
7) In multi-system envi-  
ronments, the main  
screen display will  
change to indicate the  
presence of multiple  
zones. (Notice the new  
zone button—labeled  
“Upstairs”—at right.)  
5) The Zone Over-  
view menu shows  
a quick view of  
The arrow buttons  
each zone’s cur-  
rent condition.  
on either side of this  
displayed zone name  
will allow viewing of  
the other zone setting  
screens one at a time.  
Wireless Registration  
Registration is required for Weather, Software Updates and linking two or more thermostats together. Registration ensures that your thermostat is us-  
ing the most up-to-date software and will also let you take advantage of exciting new features in the future. You will be notifed via email when there is  
a software upgrade available. For complete privacy information see our Privacy Policy at trane.com.  
1A)In the Network Setup  
Screen, select the  
2) Read and accept the  
License Agreement  
to proceed with the  
“Register Now” button  
to begin registration.  
Proceed to Step 2.  
Registration process.  
1B)If instead you try to  
connect to Weather  
before you have reg-  
istered, you will be  
3) The E-mail Registra-  
tion screen explains  
that after entering  
an address, you will  
receive a verification  
code via email.  
prompted to register.  
5) Enter a valid email  
address, press “Ap-  
ply” to proceed.  
8) Check your email to  
find your 5-digit veri-  
fication code.  
6) The thermostat will  
connect to a remote  
9) Enter the 5-digit veri-  
fication code.  
NOTE: This will only  
need to be done one  
7) After connecting to  
the server, an email  
will automatically be  
sent to your email  
10)After entering your  
verification code,  
your additional fea-  
tures will now be  
Software Upgrades  
Your thermostat is built with the future in mind and has the ability to upgrade its operating sys-  
tem. Software upgrades ensure your thermostat has the most up-to-date software optimizing  
its operation and providing exciting new features as they become available.  
The Software Upgrades menu is accessed by navigating to Menu --> Settings --> Network.  
After pressing the “Software Upgrades” button, follow the guided instructions on the series of  
Upgrade the software by one of the following methods:  
1) Select the “Check for updates on the internet” box as shown in the screen at right. This is the  
default setting and the easiest way to upgrade your thermostat’s software.  
2) Alternatively, using a web browser and your computer, download the latest sofware upgrade  
image from the trane.com website and place this computer file on an SD card. After transfer-  
ring the SD card from your computer to the thermostat, select “Check for upgrades on SD  
Card” as shown in the screen at right.  
Follow the instructions to upgrade your thermostat. Additional instructions are found on the  
trane.com website.  
Slow response or  
unexpected operation:  
Reboot your thermostat at  
the following location.  
“No System Found” displays on the screen:  
If this message stays on your screen, press the  
“Reboot” button shown at right.  
System Alerts  
1) When your system indicates an  
issue with communication or  
operation, an alert will display on  
the screen.  
Click the “Dealer Contact Info”  
to retrieve your dealer’s phone  
numbers and website informa-  
2) Press “Close” to dismiss the  
alert. The error message can  
be recalled by pressing the Alert  
icon which will remain in the  
menu bar.  
Dealer Information can also be accessed by this path:  
FCC Information  
imited Warranty  
This equipment has been tested and found to comply with the limits fo
a Class B digital device, pursuant to Part 15 of the FCC Rules. These  
limits are designed to provide reasonable protection against harmful in
terference in a residential installation. This equipment generates, uses,  
and can radiate radio frequency energy and, if not installed and used  
in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interferenc
will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encourage
to try to correct the interference by one of the following measures:  
(1) Reorient or relocate the transceiver antenna. (2) Increase the separ
tion between the equipment and transceiver. (3) Connect the equipme
into an outlet on a circuit different from that to which the transceiver i
connected. (4) Consult the dealer or an experienced radio/TV techni-  
cian for help.  
his limited warranty is extended by the manufacturer to the original purchaser and to any suc-  
eeding owner of the real property to which the low voltage room comfort control is originally  
ffixed and applies to products purchased and retained for use within the U.S.A. and Canada. The  
mited warranty period begins when the low voltage room comfort control installation is com-  
lete, verified by installer’s in voice or similar document. If installation completion and start-up  
ate cannot be verified by installer’s invoice or similar document, limited warranty coverage be-  
ins six (6) months after the date of manufacture based on the low voltage room comfort control  
erial number. If any part of your low voltage room comfort control fails because of a manufac-  
uring defect within five (5) years from the date the limited warranty period begins, Warrantor  
ill furnish without charge a new low voltage room comfort control. Any local transportation,  
elated service labor, and diagnosis calls, are not included. This limited warranty does not apply  
the low voltage room comfort control was purchased direct (i.e. from internet websites or auc-  
ons) on an uninstalled basis. Additionally, this limited warranty will not apply unless the low  
oltage room comfort control is: (1) installed by a licensed or qualified HVAC technician, (2)  
pplied and installed in accordance with the manufacturer’s recommendations in its Installer’s  
uide, and (3) in compliance with all industry standards, national, state, and local codes.  
his limited warranty does not cover your low voltage room comfort control if it is damaged  
hile in your possession; including, but not limited to (1) damage caused by unreasonable use  
f the low voltage room comfort control, (2) damage from failure to properly maintain the low  
oltage room comfort control as set forth in the Use and Care manual, (3) damage that is not con-  
dered a manufacturing defect, such as acts of God, malfunctions or failures resulting from fire,  
ater, storms, lightning, earth quake, theft, riot, misuse, abuse, increased utility usage costs, (4)  
erformance problems due to improper selection/equipment match-up, installation, or applica-  
on, or (5) failures, defects, or damages (including, but not limited to, any failure or loss of data)  
aused by any third party product, service, or system connected or used in  
This device complies with Part 15 of the FCC Rules and Industry  
Canada. Operation is subject to the following two conditions: (1) Thi
device may not cause harmful interference, and (2) This device must  
accept any interference received, including interference that may caus
undesired operation.  
FCC/IC Caution: Any changes or modifications not expressly approve
by Trane could void the user’s authority to operate this equipment.  
onjunction with your low voltage room comfort control. THE LIMITED WARRANTY AND  
llow limitations on how long an implied limited warranty lasts or do not allow the exclusion or  
mitation of incidental or consequential damages, so the above limitation or exclusion may not  
pply to you. This limited warranty gives you specific legal rights, and you may also have other  
ghts which vary from state to state. Parts will be provided by our factory organization through  
n authorized service organization in your area listed in the yellow pages. If you wish further  
elp or information concerning this limited warranty, contact:  
Important Note: To comply with the FCC RF exposure compliance  
requirements, no change to the antenna or the device is permitted. Any  
change to the antenna or the device could result in the device exceedin
the RF exposure requirements and void user’s authority to operate the  
device. This device has been designed to operate with an internal PCB  
trace antenna.  
To comply with IC RF exposure limits for general population/un-  
controlled exposure, the module with fixed internal antenna must be  
installed to provide a separation distance of at least 20 cm from all  
persons and must not be collocated or operating in conjunction with  
any other antenna or transmitter.  
esidential Systems, 6200 Troup Highway, Tyler, TX 75707.  
ttention: Consumer Relations  
IC: 6178D-ZONE950TR
6200 Troup Highway  
Tyler, TX 75707  
© 2011 Trane  
The manufacturer has a policy of continuous product and product data improve-  
ment and it reserves the right to change design and specifications without notice.