Honeywell TH8320WF Thermostat User Manual

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User Guide  
VisionPRO Wi-Fi  
Programmable Thermostat  
Model TH8320WF  
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In the box you will find  
•ꢀ Quick Start Guide  
•ꢀ Thermostat ID Card  
•ꢀ User Guide  
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Welcome  
Congratulations on your purchase of a  
Honeywell Wi-Fi touchscreen programmable  
thermostat. When registered to Honeywell’s  
Total Connect Comfort Solutions, you can  
remotely monitor and control the heating and  
cooling system in your home or business—you  
can stay connected to your comfort system  
wherever you go.  
Honeywell’s Total Connect Comfort is the  
perfect solution if you travel frequently, own  
a vacation home, a business or manage an  
Investment property or if you are simply looking  
for peace of mind.  
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Table of contents  
Unregistering thermostat...........................27  
Disconnecting Wi-Fi ..................................28  
Special features ........................................29  
Setting functions and options....................30  
About your new thermostat  
Home screen quick reference.....................5  
Message center messages.........................6  
Connecting to your Wi-Fi network...............8  
Registering your thermostat online...........13  
Preset energy-saving schedules...............17  
System Setup  
System setup ............................................29  
Operation  
Appendices  
Setting the clock........................................18  
Setting the fan...........................................19  
Selecting system mode.............................20  
Adjusting program schedules....................21  
Overriding schedules temporarily .............22  
Overriding schedules permanently ...........23  
Setting vacation hold.................................24  
Setting filter reminder intervals .................25  
Cleaning the screen..................................26  
Frequently asked questions ......................36  
Troubleshooting.........................................39  
Limited warranty........................................44  
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Features of your Wi-Fi thermostat  
With your new thermostat, you can:  
 Connect to the Internet to monitor and control your heating/cooling system  
 View and change your heating/cooling system settings  
 View and set temperature and schedules  
 Receive alerts via email and get automatic upgrades  
Your new thermostat provides:  
 Adaptive Intelligent Recovery (AIR) - the thermostat learns your system so it  
can turn the heat or cool on early to reach your desired temperature at your  
desired time.  
 Compressor protection - the compressor waits a few minutes before restarting,  
to prevent equipment damage.  
 Heat/cool auto changeover - the thermostat automatically changes from  
heating to cooling to keep you comfortable.  
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Home screen quick reference  
Once your Wi-Fi thermostat is installed, it will display the home screen. Portions of this  
display will change depending on how you are viewing it. To change settings, simply press  
the appropriate area lightly with your finger.  
Message center  
Wi-Fi status  
Inside  
Select fan mode  
Schedule is on (does not  
display when off)  
Select system mode  
Program schedules  
MORE  
Additional settings  
Override schedule  
Set clock  
Lock screen for cleaning  
Unless you change the lighting function, the screen is always lit at low intensity. When you  
touch the screen, the screen brightens.  
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Message center messages  
The Message Center at the top of the screen communicates Wi-Fi connection and  
registration status. It also displays the MAC ID and MAC CRC for registering the  
thermostat at mytotalconnectcomfort.com  
Displayed before you begin Wi-Fi setup.  
Displayed while connecting to the Wi-Fi network.  
Displayed after connecting to the Wi-Fi network.  
[
Wi-Fi network name]  
Displayed when connected to the Wi-Fi network.  
Displayed when Wi-Fi connection is complete.  
Displayed when the thermostat fails to establish a connection  
to the Wi-Fi network.  
Displayed when the thermostat is connected to the Wi-Fi  
network but not registered at mytotalconnectcomfort.com  
[
[
Found on your ID card]  
Found on your ID card]  
Displays the thermostat’s MAC ID and MAC CRC for  
registering at mytotalconnectcomfort.com  
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Message center messages  
Displayed when the thermostat is registered at  
mytotalconnectcomfort.com  
Displayed when the thermostat is removed from your Total  
Connect Comfort account.  
Wi-Fi signal strength. Displayed when the thermostat  
is connected to the Wi-Fi network and registered at  
mytotalconnectcomfort.com  
Displayed if there is no Wi-Fi signal.  
Displayed if the home Wi-Fi password is entered incorrectly.  
Displayed if no IP Address is supplied by the router.  
Displayed if there is no Wi-Fi signal.  
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Connecting to your Wi-Fi network  
Connect your wireless device to your home network. Any of these device types will work:  
•ꢀ Tablet (recommended)  
•ꢀ Laptop (recommended)  
•ꢀ Smartphone  
If you get stuck... At any point in this process, restart the thermostat by removing  
the thermostat from the wallplate, wait for 5 seconds, and snap it back into place. Go  
to Step 1 in this procedure, starting on page 9.  
View the Wi-Fi Enrollment video at wifithermostat.com/videos  
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Connecting to your Wi-Fi network  
1
Connect to your thermostat.  
Message Center  
1a Make sure the thermostat message center displays  
Wi-Fi SETUP  
1
b On the wireless device (tablet, laptop,  
smartphone), view the list of available Wi-Fi  
networks.  
Inside  
MORE  
1c Connect to the network called  
NewThermostat_123456 (the number will vary).  
Note: If you are asked to specify a home, public, or  
office network, select Home Network.  
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Connecting to your Wi-Fi network  
2
Join your home network.  
2
a Open your web browser to access the  
Thermostat Wi-Fi Setup page. The browser  
should automatically direct you to the correct  
page; if it does not, go to http://192.168.1.1  
2b Find the name of your home network on this  
page and select it.  
Note: Some routers have enhanced features such as  
guest networks; use your home network.  
2c Complete the instructions for joining your Wi-Fi  
network and click on the Connect button.  
(Depending on your network setup, you may see  
an instruction such as Enter Password for your home network.)  
Note: If you did not correctly connect to the thermostat, you may see your home  
router page. If so, return to Step 1.  
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Connecting to your Wi-Fi network  
Note: If your Wi-Fi network does not appear in the list on the Thermostat Wi-Fi Setup  
page:  
 Try performing a network rescan by pressing the Rescan button. This is helpful in  
areas with a lot of networks.  
 If you are connecting to a hidden network, then enter the network SSID in the  
textbox, select the encryption type from the drop down menu, and click on the  
Add button. This manually adds the network to the top of the list. Click on the new  
network in the list and enter the password if necessary. Click on Connect to join the  
network.  
1
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Connecting to your Wi-Fi network  
3
Make sure your thermostat is connected.  
The message center on your thermostat  
will now display CONNECTING… for up  
to 30 seconds.  
Inside  
3
a Look at the thermostat display. Verify  
that the message center displays one  
of the following:  
MORE  
CONNECTION SUCCESSFUL  
JOINED: [WI-FI NETWORK NAME]  
YOU ARE ALMOST DONE  
Note: If you see CONNECTION  
FAILURE or Wi-Fi SETUP in the  
message center, confirm you  
correctly entered your home  
network password in step 2.  
If correct, refer to the FAQ at  
wifithermostat.com/support  
REGISTER AT TOTAL CONNECT  
If you don’t see these messages,  
see page 8.  
To register online for remote access to  
your thermostat continue on page 13.  
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Registering your thermostat online  
To view and set your Wi-Fi thermostat remotely,  
you must have a Total Connect Comfort account.  
Follow the instructions below.  
View the Wi-Fi Thermostat Registration  
video at wifithermostat.com/videos  
1
Open the Total Connect Comfort web site.  
Go to www.mytotalconnectcomfort.com  
1
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Registering your thermostat online  
2
Login or create an account.  
If you have an account, click Login  
or –  
click Create An Account  
2
2
a Follow the instructions on the screen.  
b Check your email for a response from  
My Total Connect Comfort. This may  
take several minutes.  
Note: If you do not receive a response,  
check your junk mailbox or use an  
alternate e-mail address.  
2
c Follow activation instructions in the  
email.  
2
d Log in.  
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Registering your thermostat online  
3
Register your Wi-Fi thermostat.  
After you are logged in to your Total Connect Comfort account,  
register your thermostat.  
3
a Follow the instructions on  
the screen. After adding your  
thermostat location, you must  
enter the thermostat’s unique  
identifiers:  
Thermostat ID Card  
Use the MAC ID and CRC ID to register  
this product at mytotalconnectcomfort.com  
HONEYWELL MODEL: TH8320WF  
MAC ID: MAC CRC:  
Carte d’identification de thermostat  
Utilisez l’identification MAC et l’identification CRC pour  
enregistrer ce produit à mytotalconnectcomfort.com  
Tarjeta de identificación del termostato  
Utilice la identificación MAC y la identificación CRC para  
inscribir este producto en mytotalconnectcomfort.com  
ꢀ MACꢀID  
ꢀ MACꢀCRC  
®
©
U.S. Registered Trademark.  
2012 Honeywell International Inc.  
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Printed in U.S.A.  
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Note: These IDs are listed on  
the Thermostat ID Card included  
in the thermostat package. The  
IDs are not case sensitive.  
MAC ID  
MAC CRC  
1
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Registering your thermostat online  
3
b Notice that when the thermostat  
is successfully registered,  
the Total Connect Comfort  
registration screen will display a  
SUCCESS message.  
In the thermostat message  
center you will see:  
CONGRATULATIONS  
SETUP COMPLETE  
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Preset energy-saving schedules  
This thermostat is pre-set with energy-saving program settings for four time periods.  
Using the default settings can reduce your heating/cooling expenses by as much as 33%  
if used as directed. Savings may vary depending on geographic region and usage.  
Default Heat Settings  
Default Cool Settings  
WAKE  
70 °  
78 °  
6
:00 am  
LEAVE  
62 °  
70 °  
62 °  
85 °  
78 °  
82 °  
8
:00 am  
RETURN  
6
:00 pm  
SLEEP  
0:00 pm  
1
To change the settings, see pages 21–24.  
1
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Setting the clock  
1
2
Press CLOCK to display setting arrows.  
Press s or t to adjust the time. (You can  
advance the time more quickly by holding the  
s or t buttons.)  
MORE  
3
Press DONE to save and exit (or press  
CANCEL to exit without changing the time).  
Note: You should never need to adjust the  
real-time clock; it automatically updates  
for daylight saving time and all date/time  
information is stored.  
Note: To change the current week day format,  
see “Setting functions and options” on page  
3
0.  
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Setting the fan  
1
2
Press FAN to select fan operation.  
Press FAN again to select ON or AUTO (toggle  
to re-select). The selected option blinks.  
Inside  
3
Press DONE to save setting. Your selection  
appears under FAN.  
ON: Fan is always on.  
AUTO: Fan runs only when the heating or  
cooling system is on.  
MORE  
CIRC: Fan runs randomly approximately  
35% of the time. Use this setting for  
improved air circulation or for more  
efficient central air cleaning when you do  
not want the fan running continuously.  
1
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Selecting system mode  
1
2
Press SYSTEM to display options.  
Press SYSTEM again to select an option.  
You may need to press two or three times to  
make a selection—the selected option blinks.  
Inside  
3
Press DONE to save setting.  
Possible system modes:  
HEAT: Controls only the heating system.  
COOL: Controls only the cooling system.  
OFF: Heating/cooling systems are off.  
MORE  
AUTO: Selects heating or cooling  
depending on the indoor temperature.  
Note: The AUTO and EM HEAT  
system settings may not  
EM HEAT (heat pumps with aux. heat):  
Controls auxiliary/emergency heat.  
Compressor is locked out.  
appear, depending on how  
your thermostat was installed.  
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Adjusting program schedules  
1
Press SCHED, then EDIT. Screen displays day  
buttons at top.  
MORE  
SLEEP  
2
3
Press day buttons (MONSUN) to select days.  
Press s or t to set Wake time for selected  
day(s).  
4
5
6
Press s or t to set Heat and Cool  
temperature for this time period.  
Press another period (LEAVE, RETURN, SLEEP)  
and set time and temperatures for each.  
Press DONE to save and exit (or press CANCEL  
to exit without saving changes).  
Note: You can press CANCEL PERIOD to eliminate  
any unwanted time period.  
SLEEP  
2
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Overriding schedules temporarily  
1
On the home screen, press s or t to  
immediately adjust the temperature.  
2
Adjust the time to when you want the hold  
to end (the default is the end of the current  
period).  
Inside  
Temporary Hold  
The new setting will be maintained until the  
time shown under Hold Until. When the timer  
expires, the schedule will resume, and the  
temperature will return to the setting for the  
current time period.  
Hold Until  
MORE  
To cancel the temporary setting at any time,  
press CANCEL (or SCHED). The program  
schedule will resume.  
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Overriding schedules permanently  
1
Press HOLD to permanently adjust the  
temperature. This will turn off the program  
schedule.  
Inside  
2
Whatever temperature you set will be  
maintained 24 hours a day until you  
manually change it or press CANCEL  
Permanent Hold  
(
or SCHED) to cancel “Hold” and resume  
the program schedule.  
MORE  
2
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Setting vacation hold  
Inside  
Use this function to suspend the program schedule  
while you are away for an extended period.  
1
2
Press s or t to set the temperature.  
Hold Until  
Press s or t to set the time of day you want  
the schedule to resume on the day you return.  
MORE  
3
4
Press HOLD twice. Hold Until appears.  
Press s or t to select the number of days.  
The selected temperature will be maintained 24  
hours a day for the number of days you select.  
After the selected number of days has elapsed, the  
previously programmed schedule will resume at  
the time you set.  
DAYS  
Hold Until  
MORE  
Note: You can press CANCEL (or SCHED) to resume  
normal schedule.  
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Setting filter reminder intervals  
Inside  
If activated during installation, the filter reminder  
alerts you with a message above the time when  
it is time to replace your filter.  
RESET  
Press RESET after changing the filter, to restart  
the timer.  
CHANGE FILTER  
MORE  
SLEEP  
To change the reminder interval:  
1
2
Press MORE, then EDIT.  
Press s or t to select the desired interval  
(
in days), then press DONE.  
DAYS  
3
4
Press RESET.  
FILTER  
Press DONE to save and exit.  
Note: System setting function 0500 governs the  
filter interval. See “Filter Change Reminder” on  
page 33.  
2
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Cleaning the screen  
1
Press SCREEN to lock the screen for cleaning.  
The screen will remain locked for 30 seconds  
so you can clean the screen without changing  
any settings.  
MORE  
2
After 30 seconds, press DONE to resume  
normal operation, or press SCREEN again if  
you require more time for cleaning.  
Note: Do not spray any liquid directly on the  
thermostat. Spray liquid onto a cloth, then use  
the damp cloth to clean the screen. Use water  
or household glass cleaner. Avoid abrasive  
cleansers.  
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Unregistering thermostat  
If you remove the thermostat from your  
Total Connect Comfort website account (for  
example, you’re moving and leaving the  
thermostat behind), the message center  
will scroll UNREGISTERED FROM TOTAL  
CONNECT for 3 minutes.  
Inside  
After that, it will alternate displaying  
REGISTER AT TOTAL CONNECT, the MAC  
ID and the MAC CRC.  
MORE  
2
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Disconnecting Wi-Fi  
If you disconnect the thermostat from your  
Wi-Fi network (for example, you’re replacing  
your router):  
Inside  
1
2
Enter system setup (see page 30).  
Change setting 900 to 0 (see page 35).  
The Message Center will display Wi-Fi  
DISCONNECTED for 1 minute.  
MORE  
After that it will display Wi-Fi SETUP.  
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Special features  
Adaptive Intelligent Recovery (AIR)  
This feature allows the thermostat to “learn” how long the heating/cooling system takes to reach  
programmed temperature settings, so the temperature is reached at the time you set. For example:  
Set the Wake time to 6:00 am, and the temperature to 70°. The heat will come on before 6:00 am,  
so the temperature is 70° by 6:00 am. The message “Recovery” is displayed when the system is  
activated before a scheduled time period.  
Note: System setting function 0530 controls AIR. See “AIR” on page 34.  
Compressor protection  
This feature forces the compressor to wait a few minutes before restarting, to prevent equipment  
damage. During the wait time, the message “Wait” is displayed on screen.  
Auto changeover  
This feature is used in climates where both air conditioning and heating are used on the same day.  
When the system is set to AUTO, the thermostat automatically selects heating or cooling depending  
on the indoor temperature. Heat and cool settings must be at least 3 degrees apart. The thermostat  
will automatically adjust settings to maintain this 3-degree separation.  
Note: System setting function 0300 controls Auto changeover.  
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Setting functions and options  
You can change options for a number of system functions. Available functions depend on  
the type of system you have. The functions, designated with four-digit numbers, along with  
available options are described on pages 31–35.  
This thermostat is pre-set for a single-stage heating/cooling system.  
Setting function 0170 for a heat pump will adjust the default settings.  
1
Press SYSTEM. You’ll see several blank buttons  
on the bottom of the display.  
SYSTEM  
HEAT  
2
Press and hold the center blank key for  
approximately five seconds until screen  
changes.  
6:30PM  
DONE  
CANCEL  
3
4
5
Cycle through the functions, press st next to  
the four digit number on the left.  
0
120  
20  
As needed, change options for any function by  
pressing st next to the number on the right.  
DONE  
When you have made all changes, press DONE  
to save and exit.  
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User setup  
Function  
Settings & Options  
0
112 Device Name  
52 = Thermostat  
1
2
3
4
5
6
7
8
9
Basement  
Bathroom  
Bathroom 1  
Bathroom 2  
Bathroom 3  
Bedroom  
Bedroom 1  
Bedroom 2  
Bedroom 3  
18 Fireplace  
19 Foyer  
20 Game Room 37 Nursery  
21 Garage 38 Office  
22 Great Room 39 Office 1  
23 Guest Room 40 Office 2  
24 Gym  
25 Kid's Room  
26 Kitchen  
27 Kitchen 1  
28 Kitchen 2  
29 Laundry Room 46 Sewing Room 69 Open Area 2  
47 Spa 70 Server 1  
31 Living Room 48 Storage Room 71 Server 2  
32 Lower Level 49 Studio 72 Stock Room  
35 Media Room 52 Thermostat  
36 Music Room 53 Upper Level  
This name will  
identify the  
thermostat when you  
54 Utility Room  
55 Walk In Closet  
56 Wine Cellar  
view it remotely.  
If you register  
57 Workshop  
multiple thermostats,  
give each one a  
different name.  
41 Pantry  
64 Conference Room  
65 Dressing Room  
66 Meeting Room  
67 Machine Room  
68 Open Area 1  
42 Play Room  
43 Pool Room  
44 Porch  
1
1
1
1
1
1
1
1
0 Bedroom 4  
1 Boat House  
2 Bonus Room  
45 Rec Room  
3 Computer Room 30 Library  
4 Den  
5 Dining Room  
6 Exercise Room 33 Master Bath 50 Sun Room  
7 Family Room 34 Master Bed 51 Theater  
3
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User setup  
Function  
Settings & Options  
0
120 Year Setting  
first two digits)  
20 = Year 20xx  
21 = Year 21xx  
(
0
130 Year Setting  
last two digits)  
0199 (i.e., 2001–2099)  
(
0
0
0
140 Month Setting  
0112 (i.e., January–December)  
0131  
150 Date Setting  
160 Schedule Options  
4
0
Program schedule is on (7-day programmable).  
Program schedule is off. Thermostat can not be programmed.  
0
165 Restore Schedule  
0
1
Continue using programmed schedule.  
Restore thermostat program to energy saving settings  
Defaults  
0
280 Backlight  
0
1
Backlight off, then on for approximately 8 seconds after keypress.  
Backlight always on low intensity, full bright after keypress.  
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User setup  
Function  
Settings & Options  
0
320 Temperature For-  
0
1
Fahrenheit  
Celsius  
mat (°F/°C)  
0
330 Automatic Daylight  
Saving Time Ad-  
justment  
0
1
Off  
On  
0
500 Filter Change  
0
1
2
3
4
5
6
7
8
Off (no reminder)  
Reminder  
Reminder after 10-day run time (about 1 calendar month)  
Reminder after 30-day run time (about 3 calendar months)  
Reminder after 60-day run time (about 6 calendar months)  
Reminder after 90-day run time (about 9 calendar months)  
Reminder after 120-day run time (about 1 calendar year)  
Reminder after 180-day run time (about 18 calendar months)  
Reminder after 270-day run time (about 2 calendar years)  
Reminder after 365-day run time (about 3 calendar years)  
The reminder  
appears after  
selected number of  
days run time not  
actual time.  
3
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User setup  
Function  
Settings & Options  
0
510 Humidifier Pad  
Replacement Re-  
minder  
0
Disabled  
1
2
3
30-day run time (about 3 months)  
60-day run time (about 6 months)  
90-day run time (about 9 months)  
0
520 UV Lamp Replace-  
0
1
2
Disabled  
365 days  
730 days  
ment Reminder  
0
530 Adaptive Intelligent 1 On  
Off  
Recovery (AIR)  
0
0
640 Clock Format  
12 12-hour clock (i.e., “3:30 pm”)  
24 24-hour clock (i.e., “15:30”)  
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User setup  
Function  
Settings & Options  
0
670 Keypad lock  
0
1
2
Keypad unlocked (fully functional)  
Partially locked (access to temperature settings only)  
Fully locked  
0
710 Restore Original  
0
1
No  
Settings  
Disconnects thermostat from Wi-Fi and restores original settings (erases  
customizations).  
0
890 Wi-Fi On/Off  
1
0
Wi-Fi is on and can be connected to a Wi-Fi network.  
Wi-Fi is off. Thermostat cannot be connected to a Wi-Fi network. If you  
are not connecting the thermostat to a Wi-Fi network this will remove the  
text “Wi-Fi Setup” from the messaging center.  
0
900 Wi-Fi Connection  
1
0
Connected to Wi-Fi network. This is set automatically when the  
thermostat is connected to the Wi-Fi network.  
Set to 0 to disconnect from the Wi-Fi network.  
3
5
69-2715EF—01  
Frequently asked questions  
Q: Will my thermostat still work if I lose my Wi-Fi connection?  
A: Yes, the thermostat will operate your heating and/or cooling system with or without Wi-Fi.  
Q: How do I find the password to my router?  
A: Contact the manufacturer of the router or check the router documentation.  
Q: Why am I not seeing my Wi-Fi setup page?  
A: You are probably connected only to your router, not to your thermostat. Try connecting to the  
thermostat again.  
Q: Why isn’t my thermostat connecting to my Wi-Fi router even though it is very close to the  
thermostat?  
A: Verify that the password entered for the Wi-Fi router is correct.  
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36  
Frequently asked questions  
Q: Where can I find my MAC ID and MAC CRC codes?  
A: The MAC ID and MAC CRC will show in the message center of the thermostat. The numbers are  
also included on a card packed with the thermostat or on the back of the thermostat (visible when  
removed from wallplate). Each thermostat has a unique MAC ID and MAC CRC.  
Q: My thermostat is unable to register to the Total Connect Comfort website.  
A: Verify that the thermostat is correctly enrolled on your homeWi-Fi network. The message center  
will display “CONNECTION SUCCESSFUL” or “REGISTER AT TOTAL CONNECT.” You might also  
see the Wi-Fi Signal strength icon. Verify that the Wi-Fi router has a good internet connection. On  
your computer, verify that you can open the site at mytotalconnectcomfort.com If you cannot open  
the site, switch off the internet modem for a few seconds, then power it back on.  
3
7
69-2715EF—01  
Frequently asked questions  
Q: I registered on the Total Connect Comfort website but was unable to login using my new  
account.  
A: Check your email and ensure that you received an activation email. Follow the instructions to  
activate your account and then login to the website.  
Q: I have signed up on Total Connect Comfort website and have not received a confirmation  
email.  
A: Check for the email in your Junk or Deleted folder.  
Q: Is there a way to extend the signal strength?  
A: Most standard routers can be set up to be a repeater. You can also purchase and install a Wi-Fi  
repeater.  
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38  
Troubleshooting  
If you have difficulty with your thermostat, please try the following suggestions.  
Most problems can be corrected quickly and easily.  
Display is  
blank  
•ꢀ Checkꢀcircuitꢀbreakerꢀandꢀresetꢀifꢀnecessary.  
•ꢀ Makeꢀsureꢀpowerꢀswitchꢀatꢀheatingꢀandꢀcoolingꢀsystemꢀisꢀon.  
ꢀ Makeꢀsureꢀfurnaceꢀdoorꢀisꢀclosedꢀsecurely.  
Wait” appears •ꢀ Compressorꢀprotectionꢀfeatureꢀisꢀengaged.ꢀWaitꢀ5ꢀminutesꢀforꢀtheꢀsystemꢀtoꢀ  
restart safely, without damage to the compressor.  
on the screen  
Button on  
lower right of  
screen is blank  
•ꢀ Thisꢀbuttonꢀwillꢀremainꢀblankꢀunlessꢀtheꢀfurnaceꢀfilter,ꢀhumidifierꢀpad,ꢀorꢀUVꢀ  
bulb change reminder is activated or if an outdoor temperature sensor is  
wired to your thermostat.  
Red light is on  
•ꢀ IfꢀthermostatꢀisꢀinꢀEmergencyꢀHeatꢀmodeꢀtheꢀredꢀlightꢀisꢀnormal.ꢀItꢀshowsꢀ  
that the thermostat is in emergency heat mode.  
ꢀ IfꢀthermostatꢀisꢀnotꢀinꢀEmergencyꢀHeatꢀmode,ꢀcontactꢀaꢀqualifiedꢀserviceꢀ  
contractor for repair.  
3
9
69-2715EF—01  
Troubleshooting  
Heating or  
cooling system  
does not  
•ꢀ PressꢀSYSTEM to set system to Heat. Make sure the temperature is set  
higher than the Inside temperature.  
•ꢀ PressꢀSYSTEM to set system to Cool. Make sure the temperature is set lower  
respond  
than the Inside temperature.  
ꢀ Checkꢀcircuitꢀbreakerꢀandꢀresetꢀifꢀnecessary.  
ꢀ Makeꢀsureꢀpowerꢀswitchꢀatꢀheatingꢀ&ꢀcoolingꢀsystemꢀisꢀon.  
ꢀ Makeꢀsureꢀfurnaceꢀdoorꢀisꢀclosedꢀsecurely.  
ꢀ Ifꢀ“Wait”ꢀisꢀdisplayed,ꢀtheꢀcompressorꢀprotectionꢀtimerꢀisꢀon.ꢀWaitꢀ5ꢀminutesꢀ  
for the system to restart safely, without damaging the compressor (see page  
2
9).  
Need help?  
Visit http://yourhome.honeywell.com or call 1-855-733-5465 for assistance.  
6
9-2715EF—01  
40  
Glossary  
MAC ID, MAC CRC  
Alphanumeric codes that uniquely identify your thermostat.  
®
QR Code  
Quick response code. A two-dimensional,machine-readable image. Your wireless device can read  
the black and white pattern in the square and link its browser directly to a web site. QR Code is a  
registered trademark of DENSO WAVE INCORPORATED.  
4
1
69-2715EF—01  
Regulatory information  
FCC Compliance Statement (Part 15.19) (USA only) instructions, may cause harmful interference to radio  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
communications. However, there is no guarantee that  
interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio  
or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged  
to try to correct the interference by one of the following  
measures:  
1
2
This device may not cause harmful interference, and  
This device must accept any interference received,  
including interference that may cause undesired  
operation.  
FCC Warning (Part 15.21) (USA only)  
ꢀ Reorientꢀorꢀrelocateꢀtheꢀreceivingꢀantenna.  
ꢀ Increaseꢀtheꢀseparationꢀbetweenꢀtheꢀequipmentꢀandꢀ  
receiver.  
Changes or modifications not expressly approved by the  
party responsible for compliance could void the user’s  
authority to operate the equipment.  
ꢀ Connectꢀtheꢀequipmentꢀintoꢀanꢀoutletꢀonꢀaꢀcircuitꢀ  
different from that to which the receiver is connected.  
FCC Interference Statement (Part 15.105 (b))  
(
USA only)  
•ꢀ Consultꢀtheꢀdealerꢀorꢀanꢀexperiencedꢀradio/TVꢀ  
This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant to  
Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful  
interference in a residential installation. This equipment  
generates uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the  
technician for help.  
6
9-2715EF—01  
42  
Regulatory information  
Thermostats  
Section 7.1.3 of RSS-GEN  
To comply with FCC and Industry Canada RF exposure Operation is subject to the following two conditions:  
limits for general population/ uncontrolled exposure, the 1 this device may not cause interference, and  
antenna(s) used for these transmitters must be installed 2 this device must accept any interference, including  
to provide a separation distance of at least 20 cm from  
all persons and must not be co-located or operating in  
conjunction with any other antenna or transmitter.  
interference that may cause undesired operation of the  
device.  
Section 7.1.2 of RSS-GEN  
Under Industry Canada regulations, this radio transmitter  
may only operate using an antenna of type and  
maximum (or lesser) gain approved for the transmitter by  
Industry Canada. To reduce potential radio interference  
to other users, the antenna type and its gain should  
be so chosen that the equivalent isotropically radiated  
power (e.i.r.p.) is not more than that necessary for  
successful communication.  
4
3
69-2715EF—01  
5
-year limited warranty  
Honeywell warrants this product, excluding battery, to be free from defects in the workmanship or materials, under normal use and  
service, for a period of five (5) years from the date of purchase by the consumer. If at any time during the warranty period the product  
is determined to be defective or malfunctions, Honeywell shall repair or replace it (at Honeywell’s option).  
If the product is defective,  
(
i) return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or  
(
ii) call Honeywell Customer Care at 1-855-733-5465. Customer Care will make the determination whether the product should be  
returned to the following address: Honeywell Return Goods, Dock 4 MN10-3860, 1885 Douglas Dr. N., Golden Valley, MN 55422, or  
whether a replacement product can be sent to you.  
This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Honeywell that the defect or  
malfunction was caused by damage which occurred while the product was in the possession of a consumer.  
Honeywell’s sole responsibility shall be to repair or replace the product within the terms stated above. HONEYWELL SHALL NOT  
BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES  
RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER  
FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this  
limitation may not apply to you.  
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEYWELL MAKES ON THIS PRODUCT. THE DURATION OF ANY  
IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,  
IS HEREBY LIMITED TO THE FIVE-YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an  
implied warranty lasts, so the above limitation may not apply to you.  
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.  
If you have any questions concerning this warranty, please write Honeywell Customer Relations, 1985 Douglas Dr, Golden Valley, MN  
5
5422 or call 1-855-733-5465. In Canada, write Retail Products ON15-02H, Honeywell Limited/Honeywell Limitée, 35 Dynamic Drive,  
Toronto, Ontario M1V4Z9.  
6
9-2715EF—01  
44  
href="
6
9-2734-01  
Automation and Control Systems  
Honeywell International Inc.  
1
985 Douglas Drive North  
Golden Valley, MN 55422  
®
U.S. Registered Trademark.  
Apple, iPhone, iPad, iPod touch and iTunes are trademarks of Apple Inc.  
All other trademarks are the property of their respective owners.  
©
6
2012 Honeywell International Inc.  
9-2734—01 M.S. 08-12  
Printed in U.S.A.  

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